FAQ

HOW MANY WEDDINGS IMAGES DO YOU INCLUDE?

Each of our packages varies in how many wedding pictures are delivered, but on average it’s from 400 to 900 images

WHAT’S YOUR TURNAROUND TIME?

Since we take on limited amount of jobs per year, we have one of the faster turnaround time in Toronto. Typically it takes 2-3 weeks to delivery your wedding photos.

HOW LONG DO YOU KEEP OUR PHOTOS ON FILE?

Digital image files will be kept in storage for no longer than SIX Months from the date of the wedding. Please remember that even with today’s technology, it is possible that your digital files may degrade over time. It is highly recommended that you make multiple backups of your images. IT IS YOUR RESPONSIBILITY TO BACKUP YOUR ALL DIGITAL FILES.

DO YOU GIVE RAW UNEDITED IMAGES?

NO we don’t. We believe that editing is half the magic that goes into images and without this huge step the images are only halfway done.

HOW FAR IN ADVANCE DO I NEED TO BOOK MY WEDDING?

We recommend booking with us 9 to 12 months in advance. Should you not be planning this far ahead however, please do contact us to see if your date is still available! We are now booking wedding dates for 2023 (limited dates left) and 2024 wedding season.

WHAT IS THE DEPOSIT/RETAINER?

There is a 25% retainer to book your wedding date with us.

WHAT IF WE NEED TO CANCEL/RESCHEDULE OUR SHOOT OR WEDDING?

If you’ve already put a retainer down on a date and need to reschedule the date we can move the retainer to a new date if we are available. The retainer is non-refundable.

HOW MANY HOURS ARE YOU TYPICALLY COVER ON A WEDDING DAY? WHEN DO YOU NORMALLY ARRIVE AND LEAVE?”

This answer completely depends on your itinerary and schedule but typically our photography coverage ranges from 8 to 11 hours or 13 to 16 hours. As far as our arrival goes, if you would like us to start at the salon or your home when you are getting ready, we will be happy to join you at this time.

As for when we normally leave, it once again depends on you.We always ask the bride and groom if there is anything else that they would like photographed before we pack up to leave. Sometimes receptions wind down early, other times they continue until the wee hours of the morning.

DO YOU HAVE AN APPEARANCE POLICY?

YES. Your wedding day is considered to be one of the most important days of your life and it deserves respect. We fully understand that each person you hire is a representative of both you. Our typical outfit consist of black dress pants and black shirt. If you are planning a special dress code please let us know in advance.